Enquiries
Contact details
Name, email address and phone number let us reply, clarify your requirements and keep a record of the conversation.
UK GDPR privacy notice
Your privacy matters.
This notice explains how Swallownest Remote Ltd. collects, uses, stores and shares personal data when you ask about remote work solutions, travel support, consultations or bookings.
01 / Information handling
What data we collect and why
The details we request depend on what you ask us to arrange. A travel enquiry needs different information from a remote work consultation.
Planning
Travel preferences
Destination interests, dates, work needs and practical requirements help us plan suitable support.
Bookings
Payment information
Payment details are handled by the relevant payment provider. We do not need to keep full card details.
Website use
Analytics data
Device, IP address, cookie and page-use data can show which parts of the website need improvement.
| Purpose | Lawful basis | What this means |
|---|---|---|
| Reply to an enquiry | Legitimate interests | We can respond when you contact us about a service. |
| Provide an agreed service | Contract | We use necessary details to arrange consultations, bookings or support. |
| Send optional updates | Consent | You can change your mind at any time. |
| Understand website use | Consent or legitimate interests | Non-essential analytics runs only in line with your cookie choices. |
02 / Trusted partners
How we share your data
Sharing happens only when it supports your request, completes a booking or keeps the website working. Partners must handle information appropriately.
Some providers may process data outside the UK. Where that happens, we use the safeguards required by UK data protection law.
03 / Your choices
Your rights under UK GDPR
You have control over the personal information we hold. Send a request using the contact details below; we may ask for enough information to confirm your identity.
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Access
Ask for a copy of your personal data.
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Rectification
Correct information that is inaccurate.
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Erasure
Ask us to delete data in qualifying cases.
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Restriction
Ask us to limit how data is used.
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Portability
Receive certain data in a usable format.
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Objection
Object to particular uses, including direct marketing.
Retention has an end point.
Enquiry records are normally reviewed after 24 months without activity. Booking and financial records are kept for the period required by accounting and legal duties. We remove or anonymise information when it is no longer needed.
If our response does not resolve your concern, you can complain to the Information Commissioner's Office at ico.org.uk.
04 / Website settings
Cookies and tracking
Cookies are small files placed on your device by a website. They help essential pages work and, where you agree, show us how visitors use this site.
05 / Privacy enquiries
Contact us about your data.
Tell us which information or request you mean. We will review it carefully and reply through a suitable channel.